Complaint Management- Comedy of mismanaged errors.

Complaints are part of business; however, how you handle and convert them into good customer experience matters.

Personalised 25 Rules of Life -Enhance Peace and productivity

Introducing my book ’25 Rules of Life- I wish I had known earlier’. So, two things are clear. These rules are a result of deep introspection into life, dissecting most of the important and critical episodes and milestones. And two, if I had realised these rules earlier, maybe I would have done a lot of… Read More »

The Grey Area of Social Betting among Friends.

Navigating the legality surrounding gambling and betting in India is full of confusion and uncertainty for the average citizen. What is legal or illegal Gambling is subject to the interpretation of authorities and law enforcement officials. While one might engage in online gaming platforms under the guise of skill-based games without repercussions, the same cannot… Read More »